Visit Linköping & Co
Privacy Policy
We protect your privacy. Read our privacy policy below.
Visit Linköping & Co AB org.nr. 556696-9464 (hereinafter referred to as “Visit Linköping & Co” or “we”) want with this information to inform you as a customer and/or an interested party about how we handle personal data and how we comply with legal requirements regarding information management.
This privacy policy explains which personal data we collect and for what purposes we collect this data.
The new General Data Protection Regulation (“GDPR”) came into effect on May 25, 2018. The regulation requires that all organizations processing personal data have a clear purpose for the processing and that there is a legal basis for it. Furthermore, it is important that you as an individual receive clear information about the processing of your personal data and your rights in relation to the data controller.
What data do we have and why do we collect it?
On certain occasions when you contact us, we collect and process personal data. Personal data may include, for example, name, email address, phone number, or address. Below you will find information about what data we have, where we get it from, and our basis for the processing.
Purpose
To process ticket orders, charge payments, and provide customer support.
How do we collect information?
When you order event tickets via our partner Ticketmaster.se, you provide certain personal data.
What data is processed?
Contact information such as name, email address, phone number, and any billing information.
Legal basis for processing
The processing is necessary for Visit Linköping & Co and Ticketmaster to fulfill their contractual obligations.
Purpose
To provide newsletters with information and offers.
How do we collect data?
The email data we use comes from your ticket purchases with our partner ticketmaster.se, or through consent on subscription on our website.
What data is processed?
Email addresses
First and last names
Address
Legal basis for processing
The processing is based on our interest in informing our stakeholders about our operations. You can unsubscribe from our email broadcasts at any time.
Purpose
To fulfill our contract with you regarding conference and event services
How do we collect data?
When you book conference or event services with us via phone, email, website, or survey tools.
What data is processed?
Name, email, phone number, billing address, customer number.
Legal basis for processing
Through consent of cookie policy
Purpose
We use cookies on our websites to analyze, work with, and improve your user experience of our websites, as well as to ensure the technical functionality of the website.
How do we collect data?
When you visit our websites www.visitlinkoping.se and www.konsertkongress.se
What data is processed?
Information about how you use the service, e.g. the URL you use to access the website, language, and identification information.
Legal basis for processing
Through consent to the cookie policy.
Who processes your data?
Visit Linköping & Co has taken technical and organizational measures to protect personal data, such as through access control in systems. Only individuals at Visit Linköping & Co who need to process the data according to the purposes above have access to your personal data.
How long do we store your data?
Your personal data will generally be stored as long as there is a customer/contractual relationship between us and a maximum of one year after the customer relationship has ended. When personal data processing is no longer necessary for the purpose it was collected, Visit Linköping & Co will delete the data in accordance with applicable law.
Your rights
You have rights regarding how your personal data is used:
• The right to object to our processing of your personal data.
• The right to request that your data be deleted or restricted from further use.
• The right to request a copy of the information we hold about you.
• The right to correct, change or update the information you have provided us
To exercise the above rights, contact charlotte.magnusson@visitlinkoping.se
Changes to this policy
We may update this privacy policy as needed. The updated policy will be published on Visit Linköping & Co’s website. If the changes affect your rights as a data subject, we will specifically inform you of these.